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Our FAQ

Will we get to see all the major attractions?
Yes you can. This will depend with the number of attractions you will choose in a day.


What is the duration of the tour?
Our city tour lasts approximately 5 hour and departs everyday from 6:30 Am Morning


Are tours 'child friendly'?
Yes, children of all ages will enjoy the fun of an open pop up floor top for easy wildlife view.


How do I recognise a City Sightseeing bus?
Our tour Van and Land cruiser have label sticker city break.


Do tours operate on Sundays?
Yes, we operate tours 7 days a week.


Canwheelchair users and buggies travel on your buses?
We endeavour to make our vehicles inclusive to all of our customers and this includes making them as accessible as we can for disabled people and those with buggies. We are therefore working hard to ensure our entire fleet of buses meets the needs of those of our passengers who use wheelchairs or are in buggies. All of our vehicles are able to accommodate wheelchairs, approved mobility scooters, prams and buggies. Whilst we welcome these on board for travel, it is at the discretion of the driver as to whether or not there is enough space available. If you are unsure of the suitability of your wheelchair, mobility scooter or buggy, contact us and we can arrange for a test to take place at our garage. Wheelchairs, mobility scooters, prams and buggies must not block the gangway of our buses or coaches at any time and the dimensions of any mobility scooter must be in line with the requirements according to the bus’s safety limits. It is up to the driver to decide if there is sufficient space and his/her decision is final: Your driver has the right to, therefore, refuse access if he or she feels that there is insufficient space or that there is a risk that, by letting on board such vehicles, this may be to the detriment of the other passengers’ safety.


Can I cancel my tickets?
All sales tickets money refunded by City Sightseeing before 7 days. See our terms and conditions.


What does the City tour include?
Park fees Guide fee Transport Game drive Drinking water


Can I purchase my ticket in advance?
Yes – please click here to book and pay securely online, using your Bank transfers, credit or debit card, or PayPal. Advance purchase vouchers are valid for three months from the point of issue and can be exchanged for a ticket with any of our drivers or ticket sellers. Please see our terms & conditions for more details.